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Be Warned: Customer Service Agents Can See What You’re Typing in Real Time

I must admit that this seems creepy at first, but honestly after pondering it for a little while, I find myself resigned to the thought that I should expect such things.  Our web sessions are becoming more and more fully interactive and many entities are striving to leverage any opportunity or advantage that presents itself.  Be aware of what may be happening as you seek guidance and support online.

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Rethinking Software in the Organizational Hierarchy

I very much enjoyed this article from Pieter Danhieux via Dark Reading and this creative approach to the management of applications and hierarchical security. The concept of least privilege and the d


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